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Terms & Conditions

Terms & Conditions

TERMS AND CONDITIONS OF SALE

PRICES: Printed prices are in Canadian Dollars and are LIST. Prices do not include and are subject to all taxes including GST, QST and/or HST. Orders are subject to PST if applicable. Freight charges are extra, if applicable (see freight terms below). Prices shown on order acknowledgements or invoices will be honoured even after an effective price increase. Prices are subject to change without notice and supersede all previous prices or quotes.
QUOTATIONS: Written quotations by OS&B™ automatically expire 30 days from date of quotation unless otherwise indicated and are subject to termination by notice from OS&B™ within that period. An OS&B™ QUOTE NUMBER must be clearly indicated on all Purchase Orders in order to qualify for the quoted pricing.
TERMS: Net 30 days end of month and is subject to OS&B™ terms qualification.
FREIGHT: Freight is prepaid anywhere in Canada on minimum orders of $1250.00 net. FOB Oakville, ON for any orders less than $1250.00 net. Shortage claims must be reported within 5 days of receipt of goods or shipment is considered complete. Air Freight can be arranged with a Customer Courier Account number. We’ll gladly prepay and charge at cost (usually by Purolator Ground). Minimum charge of $5.00 applies.
MINIMUM ORDERS: $100.00 net. Less than $100.00 net, a 25% surcharge will be applied.
ADD-ONS: For orders not yet shipped or processed, add-ons will be accepted. Add-ons to back orders can not be accepted. Please place a new Purchase Order.
BACKORDERS: Back orders will be shipped unless noted otherwise on the Packing Slip. All back orders are freight prepaid. Drop-shipment back orders will automatically be cancelled. At time of order please advise if back orders should be automatically cancelled.
RETURNS: Please contact OS&B™ for a written Returned Merchandise Authorization (RMA) number. No material shall be returned without an RMA number from OS&B™. All RMA returns must be returned prepaid. Collect RMA returns will not be accepted. A 25% re-stocking charge will be applied to all returned stock. Material found to be defective will receive full credit. Products deemed obsolete, special or made-to-order are non-returnable.
WARRANTY: OS&B™ products are warranted for 5 years, from date of purchase, against workmanship and/or material defects only. Exception: Flex Connectors are warranted for 1 year, from date of purchase, against workmanship and/or material defects only. OS&B™ is not responsible for any labour incurred to replace or repair product.
LIABILITY LIMITATION: OS&B™ liability shall in no event exceed the total purchase price of the product. OS&B™ shall in no event be responsible for any loss of business or profits, downtime or delay, loss of property, repair or material costs or any consequential loss or damage associated with the product. OS&B™ shall not be held liable for any product failure due to abuse, misuse, misapplication or improper installation.
NOTE: OS&B™ reserves the right to correct errors in product specifications or prices due to typographical, clerical or engineering errors. OS&B™ also reserves the right to change product specifications, design, construction or any of the aforementioned Terms & Conditions of Sale without notice.
TRADEMARKS: Clicker™ is a registered trademark of Oakville Stamping & Bending Limited.
Cable Drive® is a registered trademark of Oakville Stamping & Bending Limited.
Evolution Through INNOVATION™ is a registered trademark of OS&B™
Fill&Drain™ is a registered trademark of Oakville Stamping & Bending Limited.
7030™ is a registered trademark of Oakville Stamping & Bending Limited.
OS&B™ is a registered trademark of Oakville Stamping & Bending Limited.